The Issue:
Globalization means multicultural workforces are the norm rather than the
exception. A range of worldwide locations compounds the issue. People from
diverse cultures may all work to achieve positive business results, but they do
so in fundamentally different ways. The more cross-cultural interaction is
required, the greater potential for misunderstanding and the greater number of lost opportunities.
The Challenge:
Ensure that operations in every location are effective, regardless of their
geographic and cultural situations.
The Solution:
Work through fundamental business issues such as how decisions are made, how
the hierarchy and signature authority really function, and how work is
processed, while acknowledging and respecting the different cultural
approaches to these issues.
NewView’s experience in countries outside the U.S. shows that effective
cross-cultural business management goes far beyond traditional cross-cultural
training. It calls for conscious, often facilitated, local dialogue on what
practices are acceptable and effective for that particular location.
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